HEliX is the evaluation and benchmarking system for good practice in internal communications for the higher education sector. Funded by the Higher Education Funding Council for England, HELIX is led by the University of Leicester with the Universities of Bristol, Edge Hill and Oxford Brookes forming the project group. The Knowledge Partnership is the specialist higher education consultancy supporting the project and conducting field work.

HEliX consists of a model framework and set of indicators or statements of good practice designed to enable a university or higher education institution to evaluate its staff communication practice and policies. It covers traditional top down communication (such as corporate newsletters), but also intra and inter departmental communications. HEliX also encompasses aspects of leadership, management practice and staff engagement that are critical to effective internal communications.

The toolkits are available for higher education institutions for free. All we ask is that anyone using the tools register first, and return their findings. This is to allow us to benchmark institutions (anonymously) and to submit a return to HEFCE, the sponsor, to show uptake.

To access the HEliX tools click here

To download the brochure containing details of HEliX Consultancy from The Knowledge Partnership click here

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